Privacy policy

Last updated: August 31, 2026

Lampcraft operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the "Services"). Lampcraft provides products and services to customers within the United States. Our website is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Data We Collect

For the purposes of this Privacy Policy, "personal data" means information that identifies, relates to, describes, or can reasonably be linked to an individual. This may include your name, email address, phone number, billing address, shipping address, payment details, order information, account information, device information, IP address, browser information, and information about how you interact with our website.

We collect personal data directly from you when you place an order, create an account, contact us, subscribe to marketing communications, or otherwise interact with our website. We may also collect certain personal data automatically through cookies, analytics tools, advertising tools, and similar technologies.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact Details: Name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: Payment card information, transaction details, form of payment, payment confirmation, and other payment-related details.
  • Account Information: Username, password, preferences, and account settings.
  • Transaction Information: Items you view, add to your cart, purchase, return, exchange, or cancel, along with your transaction history.
  • Communications: Information you provide when contacting our customer support team.
  • Device Information: Information about your device, browser, network connection, IP address, and other identifiers.
  • Usage Information: Information about how you interact with and navigate our website and Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide personal information.
  • Automatically through your use of our website, including through cookies and similar technologies.
  • From service providers that support our website, payments, fulfillment, analytics, and other business operations.
  • From business partners or other third parties, where applicable.

How We Use Your Personal Information

Depending on how you interact with us and the Services you use, we may use your personal information to:

Provide, Tailor, and Improve the Services. Process payments, fulfill orders, remember preferences, send account or order notifications, process returns or other transactions, arrange shipping, and improve your shopping experience.

Marketing and Advertising. Send marketing and promotional communications and display relevant advertisements, where permitted by applicable law.

Security and Fraud Prevention. Provide a secure shopping experience, protect our Services, and detect, investigate, or prevent potentially fraudulent, illegal, unsafe, or malicious activity.

Communicating with You. Respond to inquiries, provide customer support, and maintain our relationship with you.

Legal Reasons. Comply with applicable laws, respond to valid legal requests, and enforce or investigate potential violations of our policies or terms.

Cookies

Like many websites, we use cookies and similar technologies to operate and improve our website and Services, run analytics, and better understand how visitors interact with our website.

You can manage or reject cookies through your browser settings. Please note that removing or blocking certain cookies may affect your experience and may cause some website features to function incorrectly.

We may use analytics and advertising services, such as Google Analytics and Google Ads, which may use cookies and similar technologies to help us understand website performance, measure marketing effectiveness, and display relevant advertisements.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law. These circumstances may include:

  • With Shopify, payment processors, vendors, and service providers that assist with website operations, payment processing, analytics, customer support, fulfillment, and shipping.
  • With business and marketing partners to provide marketing services or display advertisements.
  • When you direct, request, or consent to the disclosure of certain information.
  • With affiliates or other entities within our business group, where applicable.
  • In connection with a merger, acquisition, restructuring, or other business transaction.
  • To comply with applicable legal obligations or valid legal processes.
  • To enforce our policies or terms.
  • To protect the rights, property, safety, and security of Lampcraft, our customers, or others.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify may collect and process personal information about your access to and use of the Services to provide and improve its services.

Information submitted through our website may be transmitted to and processed by Shopify and other service providers that support our business operations.

Children's Data

Our Services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children under 18.

If you believe that a child has provided us with personal information, please contact us using the information below so we can take appropriate steps to address the request.

Security and Retention of Your Information

No security measures are completely secure, and we cannot guarantee absolute security. We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to provide our Services, maintain records, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

  • Right to Access / Know: Request access to personal information we hold about you.
  • Right to Delete: Request deletion of certain personal information.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right of Portability: Request a copy of certain personal information or its transfer to another party, where applicable.
  • Restriction of Processing: Request that we stop or limit certain processing of your personal information.
  • Withdrawal of Consent: Withdraw consent where processing is based on consent.
  • Appeal: Appeal certain decisions regarding privacy-related requests, where applicable.

We may also send promotional communications. You can opt out of marketing emails at any time by using the unsubscribe option included in those communications.

If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional rights regarding your personal information.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the contact information below. Depending on applicable law, you may also have the right to contact a relevant data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed in countries outside the country where you live, including countries where Shopify and its service providers operate. Privacy laws in these locations may differ from those in your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this website, and the revised policy will become effective as indicated by the updated date.

Contact Us

Business Name: Lampcraft
Business Address: 32322 Woodward Ave, Royal Oak, MI 48073, United States
Business Email: support@lampcraft.us
Business Phone: +1 248-549-1399
Business Hours: Monday to Friday, 9:30 AM – 5:00 PM
Time Zone: (GMT-05:00) Eastern Standard Time

We aim to respond to all inquiries within 1 business day. Messages received outside business hours or over the weekend will be answered on the next business day.